22atm is committed to providing a safe, fair, and enjoyable gaming environment for all players across Pakistan. We believe that gambling is a form of entertainment — not a way to make money or escape problems. This page explains the tools, policies, and support resources we have put in place to help you stay in control while enjoying cricket betting, casino games, and slots on 22atm.
Our Commitment
22atm provides a full suite of responsible gaming tools that you can activate directly from your account dashboard. These features are available to all registered players at no cost and can be enabled at any time.
Set a maximum PKR deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the next period begins. Limits can be lowered immediately; raising them requires a 7-day cooling-off period as a safeguard against impulsive decisions.
Define how long you want to spend on 22atm in a single session. When your time limit is reached, you will receive a notification and the option to log out. This tool is especially useful for players who tend to lose track of time during PSL betting or slot sessions in the late evening.
Put a ceiling on how much you are willing to lose in a set period. If your net losses reach your chosen threshold, 22atm will temporarily restrict further wagering until your limit resets. This helps prevent chasing losses — one of the most common patterns seen in problem gambling behaviour.
Take a short break from 22atm without fully closing your account. A cool-off period can be set for 24 hours, 48 hours, 7 days, or 30 days. During this time your account is suspended for gameplay but you can still withdraw your existing balance via JazzCash or EasyPaisa.
For players who feel they need a longer break, 22atm offers formal self-exclusion for periods of 6 months, 1 year, 2 years, or permanently. During self-exclusion your account is locked, all marketing communications are stopped, and you cannot create a new account on the platform.
Enable periodic pop-up reminders that display how long you have been playing and your net win/loss for the current session. Reality checks can be set to appear every 15, 30, or 60 minutes — keeping you grounded and helping you make informed decisions about continuing or stopping.
Step-by-Step
Activating self-exclusion on 22atm takes less than two minutes. Follow these steps from your account dashboard. Once confirmed, the exclusion takes effect immediately and cannot be reversed during the chosen period.
Visit 22atm.pro and sign in using your registered mobile number and password. Ensure you are on the official site before entering any credentials.
Click on your profile icon in the top-right corner of the dashboard and select "Responsible Gaming" from the dropdown menu.
Under the Responsible Gaming panel, locate the "Self-Exclusion" section. Choose your preferred exclusion period: 6 months, 1 year, 2 years, or permanent closure.
You will be asked to confirm your choice via an OTP sent to your registered mobile number. Once confirmed, your 22atm account is immediately locked for the chosen duration.
Before the account lock completes, you will be given the opportunity to withdraw your remaining PKR balance to your JazzCash or EasyPaisa account. Withdrawals are processed within 24 hours even during exclusion.
A confirmation message is sent to your registered email and mobile number. Keep this for your records. Our responsible gaming team will also remove you from all promotional mailing lists immediately.
Know the Signs
Responsible gaming starts with honest self-awareness. Ask yourself the following questions. If you answer "yes" to three or more of them, we strongly encourage you to use 22atm's self-exclusion tools or speak to a qualified counsellor.
Do you find yourself spending more time or money on gambling than you originally intended when you started a session?
Have you ever tried to win back money you lost by placing more bets — commonly known as "chasing losses"?
Do you feel restless, irritable, or anxious when you are not able to gamble or place a cricket bet?
Have you borrowed money from family members, friends, or taken a loan to fund your gambling activity?
Has gambling started to affect your relationships, work, or daily responsibilities in a negative way?
Do you hide your gambling activity from family members or close friends in Karachi, Lahore, or wherever you live?
Have you considered gambling as a way to solve financial difficulties or as a primary source of income?
Have you previously tried to stop or reduce your gambling but found yourself unable to do so?
Keep gambling a fun, occasional activity by following these basic principles that responsible players across Pakistan use every day:
Not sure where to begin with responsible gaming settings? Here is a sensible starting configuration that our team recommends for new players:
| Limit Type | Recommended | Status |
|---|---|---|
| Daily Deposit | Rs 1,000 | Available |
| Weekly Deposit | Rs 5,000 | Available |
| Monthly Loss | Rs 15,000 | Available |
| Session Duration | 60 Minutes | Available |
| Reality Check | Every 30 min | Available |
All limits are configurable from your account dashboard at any time.
Our Policies
Beyond individual player tools, 22atm maintains platform-wide policies and operational standards designed to protect all players — particularly vulnerable individuals — as required by our international gaming licence.
Every new 22atm account undergoes mandatory CNIC-based age verification before any withdrawal is permitted. Players must be 21 years or older. No exceptions are made under any circumstances, regardless of account balance or activity history.
22atm operates under an international gaming licence that mandates responsible gaming standards as a condition of our authorisation. Our licensing authority conducts periodic audits of our responsible gaming practices and player protection frameworks.
Our customer support team in Pakistan receives regular training on identifying signs of problem gambling and how to sensitively direct players toward appropriate tools and external resources. Support is available 24/7 in English.
22atm uses automated systems to monitor player behaviour for signs of problem gambling — such as sharply increased deposit frequency, chasing-loss patterns, or erratic session behaviour. Our team proactively reaches out when such patterns are detected.
22atm does not send promotional materials to players who have opted out of marketing, are under a cool-off period, have set self-exclusion, or have been flagged as potentially vulnerable. Players who win do not receive bonus-push messages designed to keep them gambling.
All bonus terms, wagering requirements, and withdrawal conditions on 22atm are written in clear English and are fully disclosed before acceptance. We do not bury conditions in fine print. Players can review all active bonus terms from their account at any time.
All games on 22atm — including cricket betting markets, live casino tables, and slot titles — use certified Random Number Generator (RNG) technology or live dealer feeds audited by independent testing bodies. Game outcomes are never manipulated in favour of the house beyond published RTP rates.
Need More Help?
If you feel that your gambling behaviour has moved beyond what our platform tools can address, we encourage you to reach out to professional support organisations. Seeking help is a sign of strength, not weakness.
The first and most important step is talking to a trusted family member, friend, or religious figure. In Pakistan, community and family ties are among the most effective support systems. Sharing your struggle openly — even in a city as busy as Karachi or Lahore — can lead to real, lasting change.
Qualified psychiatrists and psychologists across Pakistan — in Islamabad, Lahore, Karachi, and Faisalabad — are trained to help individuals dealing with compulsive gambling. Your GP can provide a referral, or you can seek a direct appointment with a behavioural health clinic. Problem gambling is a recognised clinical condition and is treatable.
Our international gaming licence requires 22atm to signpost players to recognised responsible gaming resources. Organisations such as GamCare, Gamblers Anonymous, and BeGambleAware offer free, confidential support in English. These bodies provide online self-assessment tools, live chat counselling, and structured recovery programmes accessible from Pakistan.
Our dedicated responsible gaming support team is reachable 24/7 via live chat inside your account dashboard. You can also write to us at [email protected] with the subject "Responsible Gaming Support" and a member of our specially trained team will respond within 2 hours. All communications are treated with complete confidentiality.
Play Smart on 22atm
The best time to set responsible gaming limits is before you start — not after a difficult session. Log in to your 22atm account now to configure your deposit limits, session timer, and reality check reminders. It takes less than two minutes and makes every session more enjoyable. Players must be 21 years or older.
Gambling involves financial risk. Please play responsibly. 22atm supports responsible gaming for all players across Pakistan.